Frequently Asked Questions

How can I contact you?

For questions, help solving your bug problem, or to place an order by phone, call us at 800-842-1464. You can also chat with us on our homepage or reach out to us through email at questions@cedarcide.com.

How do I get 15% Off?

Join Cedarcide Pack emails for 15% Off your first order. Sign up here: cedarcide.com/newsletter.

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Which product should I use in my yard?

The Lawn + Garden Kit is our most popular product for controlling outdoor bugs. It’s family-safe, plant-friendly, and non-toxic. It kills, repels, and prevents bugs all without harmful ingredients.

Which product should I use on myself, pets, and indoors?

We offer 3 options: New All-Purpose Bug SprayCedarcide Original, and Tickshield Extra-Strength.

All-Purpose Bug Spray and Cedarcide Original are both for families, indoors, dogs, cats and horses, but All-Purpose Bug Spray can also be used on plants and gardens whereas Cedarcide Original cannot.

Tickshield Extra-Strength is another option for families and dogs over 20 lbs. If you’re a hiker, camper, hunter or venturing into deep woods territoryTickshield Extra-Strength is the best option for you.

Do you have anything for houseplants?

We sure do! All-Purpose Bug Spray is an easy, plant-based way to protect your houseplant babies from damaging bugs. Just mist your plants weekly or every other week to kill bugs and prevent future bug problems.

Are Cedarcide products safe?

At Cedarcide, protecting your family and pets from bugs and harmful chemicals is our top priority. We only use family-safe, pet-safe ingredients in our formulas, which is why our products are considered “minimum risk pesticides” in accordance with the EPA’s guidelines.

The EPA defines “minimum risk pesticides” as those that pose little to no risk to human health or the environment.

How does a Cedarcide product work?

Our products’ main active ingredient is Cedarwood oil, a naturally-sourced insecticide known to kill and repel bugs like fleas, ticks, mosquitoes, ants, and mites. Cedarwood oil works primarily by suffocating, dissolving, disorienting, and dehydrating bugs and their eggs.

Some of our products also use peppermint and lemongrass essential oils, which work in similar ways.

Do you offer wholesale pricing for retailers?

We sure do! To become a retailer, visit cedarcide.com/become-a-retailer.

For all other wholesale inquiries, email wholesale@cedarcide.com.

Do you accept returns?

Yes we do. You can find return details at www.cedarcide.com/return-policy.